1. Website Presentation
In accordance with Luxembourg law, including the Law of 14 August 2000 on electronic commerce, as amended, users of the website www.tickeez.com are informed of the identity of the entities involved in its creation and maintenance:
Owner: Tickeez S2i Group S.à.r.l, a company whose registered office is located at 5 Place de la Gare, L-1616 Luxembourg, Grand Duchy of Luxembourg, registered with the Luxembourg Trade and Companies
Publication Manager: contact@tickeez.com
Host: OVH
2. General Conditions of Use of the Website and Services Offered
Use of the website www.tickeez.com implies full and unconditional acceptance of the general conditions of use described below. These conditions may be modified or supplemented at any time, and users of www.tickeez.com are therefore invited to consult them regularly.
The website is normally accessible to users at all times. However, Tickeez may decide to interrupt access for technical maintenance, in which case it will endeavor to inform users in advance of the dates and times of such interruptions.
The website www.tickeez.com is regularly updated. Similarly, the legal notices may be modified at any time; they remain binding on users, who are encouraged to refer to them as often as possible to stay informed.
3. Description of Services Provided
The purpose of the website www.tickeez.com is to provide information about all of the company’s activities, including premium ticketing and experience packages for sporting, cultural, and entertainment events.
Tickeez strives to provide the most accurate information possible on www.tickeez.com. However, it cannot be held liable for omissions, inaccuracies, or delays in updating, whether due to its own actions or those of third-party partners providing the information.
All information provided on www.tickeez.com is indicative and subject to change. Furthermore, the information on the website is not exhaustive and is provided subject to modifications made since it was published.
4. Contractual Limitations on Technical Data
The website uses WordPress Tickeez cannot be held liable for material damage resulting from the use of the website.
Users undertake to access the website using recent, virus-free equipment and an up-to-date, latest-generation browser
5. Intellectual Property and Infringements
Tickeez owns the intellectual property rights or holds usage rights for all elements accessible on the website, including texts, images, graphics, logos, videos, icons, and software.
Any reproduction, representation, modification, publication, or adaptation of all or part of the website’s elements, regardless of the means or process used, is prohibited without prior written authorization from Tickeez.
Any unauthorized use of the website or any of its elements will be considered an infringement and prosecuted in accordance with the provisions of the Luxembourg Intellectual Property Code, including Articles L.335-2 et seq. (as applicable under Luxembourg law).
6. Limitations of Liability
Tickeez cannot be held liable for direct or indirect damage caused to the user’s equipment when accessing www.tickeez.com, resulting either from the use of equipment that does not meet the specifications indicated in point 4 or from a bug or incompatibility.
Tickeez also cannot be held liable for indirect damages (such as loss of business or opportunity) resulting from the use of www.tickeez.com.
Tickeez reserves the right to hold the user liable, whether civilly or criminally, particularly in the case of messages with racist, offensive, defamatory, or pornographic content, regardless of the medium used (text, photographs, etc.).
7. Personal Data Management
In accordance with Regulation (EU) 2016/679 (GDPR) and the Luxembourg Law of 1 August 2018 on the protection of individuals with regard to the processing of personal data, Tickeez, as the data controller, collects personal data (e.g., URLs of links through which the user accessed www.tickeez.com, the user’s internet service provider, and IP address) only as necessary for the services offered on the website.
Users provide this information knowingly, particularly when entering it themselves. Users are informed whether providing such information is mandatory or optional.
Users have the right to access, rectify, and object to the processing of their personal data by submitting a written and signed request, accompanied by a copy of an identity document bearing the holder’s signature, specifying the address to which the response should be sent. No personal data of users of www.tickeez.com is published, exchanged, transferred, assigned, or sold to third parties without their consent, except in the case of a potential acquisition of Tickeez and its rights, which would require the acquirer to comply with the same obligations regarding data retention and modification.
Databases are protected under the Luxembourg Law of 2 August 2002 on the protection of databases, transposing Directive 96/9/EC.
8. Hyperlinks and Cookies
The website www.tickeez.com contains hyperlinks to other websites, established with Tickeez’s authorization.
However, Tickeez is unable to verify the content of these linked sites and assumes no liability for their content.
Browsing www.tickeez.com may result in the installation of cookie(s) on the user’s device. A cookie is a small file that does not identify the user but records information about their browsing activity on the website. The data collected facilitates subsequent navigation and enables various analytics, such as traffic measurement.
Refusing cookies may prevent access to certain services. Users can configure their browsers to refuse cookies as
follows:
- Chrome: Click the menu icon (three horizontal lines) at the top right. Select Settings, then Show advanced
settings. Under Privacy, click Preferences. In the Privacy tab, block cookies. - Internet Explorer: Go to the Tools tab (gear icon at the top right) and select Internet Options. Click Privacy and
choose Block all cookies. Click OK. - Firefox: Click the Firefox button at the top, go to Options, then the Privacy tab. Set History to Use custom
settingsand uncheck the option to accept cookies. - Safari: Click the menu icon (gear) at the top right and select Preferences. Go to Privacy, then Cookies and
website data, and choose to block cookies.
9. Applicable Law and Jurisdiction
Any dispute related to the use of www.tickeez.com is governed by Luxembourg law. Exclusive jurisdiction is assigned to the competent courts of Luxembourg.
10. Main Applicable Laws
- Regulation (EU) 2016/679 (GDPR) on the protection of personal data.
- Luxembourg Law of 1 August 2018 on the protection of individuals with regard to the processing of personal
data. - Luxembourg Law of 14 August 2000 on electronic commerce, as amended.
- Luxembourg Law of 2 August 2002 on the protection of databases.
11. Glossary
User: Any individual connecting to or using the aforementioned website.
Personal Information: Information that allows, in any form, directly or indirectly, the identification of the individuals to whom it applies (Article 4 of the GDPR).
